“Employees have more influence on the image of the companies they work for than ever before. And with social media and online PR being so important these days, that trend is likely to continue.”

Whitney from the Times believes that these services “can be remarkably useful reporting tools“, but clearly also recognizes their potential impact on how the public views the quality or impartiality of the professional reporting.

I am often asked how these concerns apply to Jewish organizations.  One Rabbi told me, for example, that he is often “befriended” by teens in his congregation on Facebook.  Thank G-d!  Our teens want to be Facebook friends with the Rabbi? Wonderful.  But, he told me, he has a personal and professional obligation to take action if he sees inappropriate things on that teen’s Facebook profile, for example, a photo of a 16 year old with a beer bottle in his hand.

This particular Rabbi has developed an informal but consistent policy, which goes something like this: I would love to be your Facebook friend, but I have a responsibility to say something if I see inapprorpiate things you’re doing.  Thus, I’ll leave it up to you if you want to give me full access to your profile, limited access, or withdraw your invitation.  He reports many give limited access, and some withdraw their invite, but the conversation itself builds stronger relationships, gives an opportunity to talk about ethics and responsibility, and also gives him the chance to extend an invitation for the teens to talk to him privately about more serious things.

Another congregation I’m working with is investing energy in developing their Facebook Page.  The staff person who manages the page wanted to provide transparency — including some personal information to make her “real” and not “institutional”, but didn’t want to have to edit her personal life on Facebook because of the professional transparency.  Thus, she created a separate profile for her synagogue role, and manages all her synagogue relationships with the casualness of Facebook, but without impinging on her personal life.

Personally, I’ve recently split my personal and professional lives on Twitter, for many reasons.  I’ve established @DarimOnline for my professional self (other Darim staff also contribute), where we share tips and news and links. I encourage people I know professionally to follow this both for the content and to see how an organization can use Twitter to further its work.  Many people I know professionally also follow me @LisaColton on Twitter, which I welcome, and think is useful to see how people use it on a personal level. However, they know to expect updates about my social life, children and commentary on my lunch, among other things!

What issues have arisen for you in managing the line between your personal and professional lives online?  What are you comfortable with, and not comfortable with? What policies or strategies have you developed (informally or formally) to navigate this new territory?

Allison Fine signs copies of her book, Momentum

Allison Fine, author of Momentum was the keynote speaker at ACHARAI, the Shoshana S. Cardin Leadership Development Institute’s “Technology: Threat or Promise” event on Thursday, November 20. After setting the stage to help participants see the landscape of the field, Allison pointed to the group of teens seated at the back tables. These people are the future employees, and consumers of what our Jewish organizations have to offer. Allison urged us to listen to them, carefully. How are they using these tools, how are they making decisions, what do they want? The bottom line: communities are no longer being built from the top down, they are powered from the bottom up. We must empower and engage these young people to bring them into our community and organizations.

These teens came to the program to both learn and teach. One of the several break out sessions, led by Darim’s Director of the Learning Network, Caren Levine, employed the teens to help participants get hands-on experience with social media tools, such as wikis and blogs. The teens were able to help lower barriers to entry, so participants could experiment with the technology in a safe and supportive place.

Teens debrief at the end of the day

While the teens were instrumental in assisting the program, I think they walked away with more than they expected. Those who attended my session on social media theory and practice told me they had many “ah-ha moments” — that while they don’t think twice about the technology, they’d never paused to think about how it can be used strategically to help achieve a specific goal, and they were excited to see examples of really fun stuff happening online in the Jewish world.

Hats off to Debs Weinberg and her team for organizing such a thoughtful, educational and inspiring event. In my vision, the next stage of Jewish organizational life will fuse experienced strategic thinkers with younger “we’ve grown up on this stuff” staff to shift organizational practice into relevant 21st century modes. These young people may have walked in thinking they were contributing to the teaching, but they left with much more. Sitting in on the debrief after the conference, I was amazed to hear what they had learned. The skills they developed in this one day will position them to be incredibly valuable in the job market as they graduate in the coming years.